RUN! RUN! RUN! AS FAR AS YOU CAN! This company is the most terrible flight company I'v ever had to deal with. I stumbled upon this site through my work because they offered discounts and I thought it was a good deal at the time. So I booked my flight about a week ago and was sent the intinery and booking reference number but not my confirmation and seat number when it clearly stated that it woud take 48-72 hours to receive my E ticket. So I called them and explained the situation to them. First off, the agent was RUDE. He did not give me an explanation but demanded that I give him my credit card info because it didn't "proceess." Not thinking much of it at the time, I gave him my card and he tells me I should receive a confirmation within 1-2 hours. I checked my email the next day and there is no email. I called again twice and each time they told me the same thing. The final time I called, I told the gal on the phone that I wanted to cancel my booking because of the crappy service and run around they've been doing to me and she proceeded to yell at me "it's being processed right now." After telling her FOUR TIMES I don't want her to process it and I want to cancel, she yells at me "I'm canceling it" then hangs up the phone. Within a minute or 2 I get a email stating that my flight was canceled. I checked my statemenet today and there were two charges AFTER he told me the payment didn't go through. I called my credit card and reported them for fraud!!! Needless to say, I booked through the airlines directly and it was smooth. SPEND THE EXTRA $200. THIS COMPANY IS NOT WORTH THE HEADACHE. THEY ARE RUDE AND INCOMPETENT. RUN RUN RUN!!!