1 Jan, 2018 → by ClaimboUser981533
Flat Battery
3
Battery supplied 3 Jan, 2012, with 3-yr. guarantee. Flat in July, 2012, again twice in Nov.2-12 in Orkney, where there is no Kwik Fit branch; I was living there for 2 months during insurance-funded repairs to our home. I took the car to a Ford garage in Orkney which confirmed that it was not holding its charge and replaced it, giving full details of the battery removed on its receipt. As I had a serious operation in Dec. I wrote to the Kwik Fit branch on 14 Dec. explaining the facts and asking them, to honour my claim for replacement in first year of guarantee, though I would not be able to go to the garage for a few weeks. I went there early in Feb; photos of docs. were taken for area manager. No response so far (24 Feb).