23 May, 2019 → by ClaimboUser125617
fl blue billing nightmare

1

FL Blue cashed my check for six months of premium since Jan 1, 2019, but they have never even activated my plan till today! I made many phone calls regarding this issue, nothing has been resolved. Their customer service is a nightmare! They kept sending me the wrong billing statements for five months now, the worst I have ever seen! They made promises to correct this issue for five months now but every time when I called I heard the same reply that my plan has never been activated. I wonder why they cashed my checks quickly, but they take for so long to get my plan activated? My only medical claim this year since March has been denied even when I have a plan!
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