I went into a car hop dealer ship in april and the car that I purchased was a 2002 chevy impala. The horn did not work and they sent the car too good year and the horn worked all of 2 days. I complained to them about first they said that they would fix the horn then said that thats not covered in the warr. when good year did the horn, the air stop working in july of 2011, carhop said take the car and have them do a test on it. when I went and got my car the guy told me that it was all electric and sent the info too carhop warr. they said that they would fix the horn wich at first would not cover under the warr. they would now fix. but everthinng else I would have to pay, what good is the warrenty. I am going to submit this too the bbb and also the states att. this is a buyer beware