Paid for my a few Mike Tyson items for their mail-in service. I am charged "tax" which is a maintenance fee (according to DJ Fiterman) for their website. Been over 2 weeks since the signing and not a mention of returning my items. Phone calls to Fiterman Sports Group go to cell phone answer machines on first ring and emails go unresponded to. Complete Busch League group. I guess for K-Mart prices you get K-Mart service. I wont be back! Save your time and money and look for your autographing needs elsewhere. This place makes Steiner look top notch.