Nowhere in the store does it say "NO REFUNDS OR ALL SALES FINAL".... Only on the receipt does it say in small print AFTER you buy the product!! The store manager at this location is ridiculous. They said it was a large bottle of product... when in fact it was a medium at the price of a large bottle. And on top of that the sprayer was damaged but still worked... so the manager did not even want to replace the bottle, not understanding that it was a gift and I did not want to give a damaged bottle of product as a gift.... witch already cost me as much as a large bottle. This store manager needs to be schooled on how to deal with retail customers. I WILL NOT RETURN TO PERFUMANIA AGAIN AND WILL TELL ALL I KNOW ABOUT HOW THEY ARE NOT FORTHCOMING ABOUT NO REFUNDS UNTIL YOU ALREADY BUY THEIR PRODUCT.