Always get my tanks refilled. Needed propane at the last minute. An exchange, at the time Blue Rhino was the only thing available. " I will not make that mistake ever again. " What normally takes 20 -25 minutes. Took over an hour. Take felt full. But hardly any flame at all and what flame I did have was orange with a little blue mixed in. Got one of my other tanks refilled the next day and everything's fine. Pretty blue flame lots of pressure. To sum it up Blue Rhino sucks. And as far as the company contacted me, won't do any good, will not use their product ever again.