I have a Complaint about Firestone Complete Auto Care Store # 283401 on 8/5/2021 Invoice # 207269 @4:55pm and I was Out 8/6/2021 @3:48pm Services Requested: Pa State Inspection & Emmision; Tire Rotation W/Lifetime Balance ReCheck ; Alignment ReCheck (Lifetime Warranty) On 8/6/2021 Chris the Service Advisor from Firestore Called and recommended Brake fluid Exchange and Fuel Induction Service. I gave him the OK and he said your car will be finished in about hour. I said ok, I'll await his call when it's ready. At 3pm I called and Chris said all Services are performed. I went into pay for my car. I had a $20.00 Coupon and Chris said I already applied the $20.00 Coupon to your bill. When I got home, I check the receipt and he never did. Second he charged me $58.96 for Tire Rotate Balance of the Tires. Third I asked for the Print out of the Alignment. Chris said he ran out of "INK". Then I checked my Car. The Tires were never Rotated. The Brake Dust were still on the Front Tires. The Tires were still lowe in air. I knew my one tire was almost flat on my driver side front. I said to him You never move the tires, did You? He said You right. I'll do it next time. First of all, I was LIED to. I was also cheated out money. I also spent my valuable time borrowing a vehicle, so I could drop off to Firestone, so they had time to do the service. This is extremely unacceptable and I cannot tell you how angry I am. I do believe they did this to me last year on 8/6/2020 - Invoice # 199503 (same Technician & same Service Advisor Chris with no Alignment PRINTOUT) as well, as I have records to prove it. They did not give me the PRINT OUT of the ALIGNMENT. Please have someone email back concerning my complaint. I put money out of pocket and never received services in return. How can I even believe they did the Brake and Fuel recommendations. These workers have solen from me. They charged me a total of $400.72 and the employees had my car for 22 hours. They charged me for an Inspection, emissions $87.16; Tire Rotation W Balance $58.96; Brake Fluid Exchange $79.99 & Fuel System Cleaning $123.98; (Parts $93.98; Labor $261.11; Shop Supplie $16.31 tax $29.32 Total $400.72) . Oh I donated $5.00 to the Boys Club of America thats inclused in the total. When I paid in full prior to finding out that my car outside was not even worked on. The Service Advisor LIED to me and came clean after I saw my tires. I requested him to fill my tires with air and he did. He said I didn't do the work and to bring it in next time on Monday the 16 of August. Plus he should know I don't pay for Rotate and Balance, as I have the Tire Rotate W/Balance $58.96(all 4) and Alignment recheck (Lifetime Warranty) Plus Road Hazard. Been going to Firestone for the Past 5 to 6 years. I never received a Pa Inspection Sticker as well. I appreciate anything you can do for me. I have original Final Invoice if needed Please have some contact me at [protected]@comcast.net or call [protected] Thank you, Thomas Garrison 3414 Brighton Street Philadelphia, Pa 19149 [protected]