15 Aug, 2019 → by ClaimboUser516305
Financing and sells
1
I bought a car there last year, the finance guy completely screwed up my paperwork with another person. Couldn't find me in their system, finally straighten out after lots of frustration. Get financing elsewhere. Just recently i was in talks with a salesman about possibly trading in my car, just wanted to know what they would give me for the car and cost to refinance, I provided all the numbers they needed...salesman decided to do an unapproved credit check without my permission. Manager tried to blow off my call like it was nothing, but knows its fraud. He couldn't find it in their system...lied to me straight out even after I proved from my credit report they did an unwarranted credit check.. Salesman lied saying I signed a paper to allow it...nope didn't and asked him to show it to me which he couldn't. Last dodge I will buy and will never go back to Capital even for my current car services or recalls.