18 Jun, 2021 → by ClaimboUser306668
Finance Dept

2

I've had comcast as the only cable and internet choice for 2 years. Never had any complaint until today. My service was shut off a week ago for nonpayment. I called customer service and agreed to pay $50. to turn it back on and make a payment arrangement for June 18th, today . If I couldn't make a payment of $278.00 today, my service would be disconnected. Knowing I wouldn't have that in my bank account, I waited to be shut off. Instead, I got an overdraft notice from my bank. Stating I was overdrawn of $278.00. Not once did I ever give comcast authority to access my account . I always paid online myself. I never ever used automatic monthly payments . Yet, comcast wss able to access my account without permission and caused me to have a negative $300.00 balance. How is that legal? Without any kind of authority.
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