24 Mar, 2021 → by ClaimboUser935959
Final price was much higher than final price on ticket

1

On 3/23/21 I purchased two round trip business class tickets from LAX to Maldives. The fare was USD $5326.00 and after taxes and fees cost was $6377.47 per ticket for a total of $12, 754.94. These numbers were provided at the bottom of the e ticket with a breakdown of all taxes and fees. On a seperate email sent 7 minutes after I receivedthe e ticket, I was informed that the total price with taxes and fees: $16066.94 and that the ticket was Non Refundable. This was broken down as $13666.94 USD (although e ticket final price was 6377.47 per ticket) + 2400.00 USD for ARC VTC GLOBAL AIR LUX, AGENT FEE, FLIGHT OM TRAVEL, GWT - GATEWAY TRAVEL, SERVICE FEE, ARC-(AIRLINE RESERVATION CENTER). I then called the gentleman who took the reservation and issued the e ticket as well as sent all emails to me and I asked for an explanation. I was informed that it was due to the conversion of US Dollars to Qatari Riyal. I was also told that this was the reason why I could not complete the reservation on Qatar's website. I explained that I have made numerous reservations from my home in the US on foreign airlines without any problems despite the currency difference and I also explained that the exchange rate is $1.00 us for 3.64 rials so, his explanation did not make any sense. I also explained that I was able to get far enough on Qatar's website to see that the final price for the two tickets I wanted was $12, 754.94 with a complete breakdown of all taxes and fees. I then explained that although my ticket is listed as non refundable, Qatar had announced that all tickets purchased by April 30, 2021 are refundable. And since they'd rather you not refund your tickets, there are no change fees to make an unlimited number of changes for travel through December 31, 2021.of all taxes and fees. To make matters worse, this morning (March 24, 2021) I was able to get through the entire process on Qatar's website for two round trip tickets, business class category i in which I chose my seats for a final total price of $13420.94. I immediatly called the same gentleman and asked him to honor this but no sooner than I asked, the price on Qatar's site went significantly and he claimed that there was nothing he could do. PS: I, ve tried to provide a copy of the e ticket but your site does not recognize the PDF.
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