Fibre order missing after payment

/ 22 reviews

16 Jul, 2021 → by ClaimboUser994441

Ordered fibre a week ago and paid online. Phoned to get an update when it will be installed an after being transferred from sales to support and back a gain a couple of times, they admitted that the order is not on the system. A manager promised to look into it and phone me back, still waiting. Phoned cancellations to cancel the order and get my money back. they cant help me because the order was not on the system. Useless!!!!

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Cell C - Other Reviews

》 SIM CARD JUST STOPPED WORKING WITH NO EPLANATION AND I CANNOT ACCESS MY GMAIL ACCOUNT OR FACEBOOK ACCOUNT WITH IT.

》 CellC not making sure Debit orders go through

》 I called in spoke to Thando Kunene who gave me attituhde and refused to transfer me

》 Rudeness and bad customer service

》 Changes to bank account for debit order purposes

》 No feedback or interest

》 Been trying to arrange payments for 3 months

》 Settling the bill.

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