21 Apr, 2019 → by ClaimboUser473661
fiber connection not working since 21 days.
1
My fixed liner number: [protected]. Internet stopped on 01-april-2019. I am using ooredoo fiber connection in my home. With due respect, I am writing this letter to inform you that my internet connection is stopped from last 21 days. I contacted the customer care 1514 again and again but they are saying always as today/ tomorrow will fix the issue and have to wait no solution got upon it. So now 21 days gone but still internet connection is not working. I am very displeased with your services. If the solution will take weeks or month then kindly provide the alternative solutions and provide alternative modem to use still the fiber connection issue get solved. Temporary solutions also not possible by ooredoo team then today itself terminate my connection.