Update by user Jun 04, 2020 when your asking for a picture --I do not know how that will help showing the fan not running--- although if you want a picture I will give you a picture---- not being funny (just realistic) Original review posted by user Jun 04, 2020 I had received this during Christmas and used that day to watch it work and then put it away- 3 days ago 6/1/2020 I decided to use my air fryer and saw the fan does not run-- I looked different things it could be, no luck. I called the rep in Myrtle Beach and explained the problem and asked if there was a way to fix this in my eyes (glitch)he asked me a few questions and called me back with a phone # (312)526-****--which is not excepting calls but gave this website which I have but will give it a try-- what are my options in resolving this situation? I have my air fryer in plastic in the box and just as pretty as when I received it---- I cannot see myself throwing it out-- it never had a chance to wow me---