A couple of Weeks ago, I had dropped my cell phone and it was a Iphone which we all know is made of glass and a week before i dropped my phone my daughter also dropped her iphone which was still working so, of course i did not purchase phone insurance and had service with Sprint I had 5 lines of service and called sprint to see if there was a way they could help me out being a customer for over 10 years and the only thing that could be done was to send phone to apple which would cost 200 per phone so i started looking around at At&T services since my husband was just hired at at&t and would qualify for a 50% discount of the bill, so I decided since i had purchase several other phones thru radioshack and recieved good deals, that I would check with them after going to an At&T store and a new phone would cost at least a 100 per phone but if i was going to end my contact with sprint i would have to replace 4 lines i already canceled one line prior, so I first went to colorado springs decided to look into a store that says they fix Iphone and was getting charged 200 to fix each phone and decided to stop at a car toys and was offered a phones at 49.99 each but they did not have any phones in stalk, so i decided to go to a radioshack and they were offering iphones at 49.99 each so thought wow i can just pay for all new phones and start new services with At&T, but was told they can order the phones but I would have to drive back to springs the following day to pick them up they had to collect the phones since they did not have them in stock, so when driving home to pueblo we decided to see if the Mall Radioshack had them in stalk and was adv. yes they had 3 and i would have to drive to the other store to get the other phone, we tried to see if the other store had 4 in stalk and was adv. yes, but i asked the worker if she recieved commission for the sale and she said yes so i told her we would get the 3 from her and go to the other store to purchase the other so she ran a credit check with at&t and was approved for 5 lines of service but we had told the worker that i needed to go home and swap out some of the phones, so i left to swap out the phones with sprint I was borrowing two old phones from my sister since My Iphones had shattered glass and could not sue them without cutting my fingers and while my husband stood at the store the manager took the employee to the back of the store and was in out of of the back of the store for at least an hour and we kept trying to find out what was going on and the manager was very rude and adv. she needed to get approval to sell phone and was speaking with her manager who adv.; she would not be able to complete the sale, so we of course were upset had already been in the store for 2 hrs and had never had to do this on previous purchases, so i asked her for her name and employee number and she gave me info. and laughted and said have a good day, so we left and drove to the other radioshack since they already ran our credit to ask if they could do the sale since they already ran out credit and was adv. that the manager from the other store called them and adv. them not to do any business with us that were were trying to commit fraud, of course i was upset and wanted to speak to someone higher up and he called his District manager who adv. him not to sell us anything that we had already been to three stores. I asked for an email or phone number to make a complaint and was given District managers email, so I sent him an email and wanted an apology from the manager from the first store and from the manager not trying to find out why we drove to three stores. Managers emailed given was Michael.[protected]@radioshack.com and was given a phone of [protected] which take me a a vm but does not say anything. Manager dealt with at mall was Maria, I just dont like being discriminated against and felt i was treated like criminal and was not treated fairly. I would like an apology from the District manager and from Maria from mall radio shack, a phone call or email would be nice, I ended up going to Best Buy and was treated wonderfully they did the change of service with sprint canceled all my lines and ported my numbers over to At&t and was charged 49.99 for each phone, was treated very professionaly.