1 Jan, 2018 → by ClaimboUser842988
False product advertisement and outrageous cancellation of 10%
1
I also got scammed by these guys? When I did a search of the Nikkor AF-S 18-300mm for DX on the internet, their product came as the cheapest. As soon as I placed my order and called them to confirm the delivery today (8/25/2015), I was told that the lens I ordered is for 35mm and not DSLR. If I want to get the DSLR version, I will have to pay $799.00 instead of $499.00. I told them I don't have the extra $300.00 to upgrade. The customer service guy told me that I can cancel my order if I don't have money, but they will charge me 10% cancellation fee. So I got charged $50.00 for nothing, plus they still charged my credit card with the full amount of the lens plus the shipping costs, on the same day and time I cancelled my order (8/25/2015). Why not just process the 10%? Now I have to wait until they refund me my money before I can do anything. I tried to save money to find a good deal but got ripped off instead. I should have sticked with B&H, Adorama or Amazon. The 10% cancellation fee is a fraud since it is never visible or even disclosed while I'm on the website processing my order. If I knew about the hidden fee, I would have gone somewhere else. In addition, I should have done my research first about the Company before I ordered the lens.