25 May, 2021 → by ClaimboUser123049
False medical listings on Zocdoc

1

I contacted zocdoc numerous times after visiting an ophthalmologist's office for an emergency appointment. Both the office and zocdoc misrepresent this "medical" office as Opthalmology. The "doctor" I saw did not attend medical school as I discovered after my visit. There are, in fact, no ophthalmologists at all available at this practice - ever - and the practitioners do not identify themselves properly. Truly dangerous. Zocdoc did not publish my review. They explained I did not actually seen the doctor listed which in this case is not possible since both ZocDoc and the practice falsely claim you are visiting an ophthalmologist. Zocdoc never even contacted me to say they won't publish it. Their customer rep privately acknowledged it's a problem yet they still encourage the fraud and list this non-existent MD - for four separate locations. They offer no remedies nor do they provide any assistance in contacting Zocdoc corporate.
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