1 Jan, 2018 → by ClaimboUser981617
false charges and false sales

2

Was contacted by Yext Power listings a year ago, was told they optimize our web site on numerous search engines including Google - They said they would clean up miss information - Our site was still showing us in a old location - They said they would fix that issue also. So We Paid them $ 499.99 About a month or so Afterwards - I contacted them because the Search still shows our location at the old address, I was then told I had to do the corrections, they gave me the companies to contact but they did not do the work it was my responsibility. I requested a refund, they declined stating it was in a disclosure that we never received. Then on October 15th 2013 they automatically billed me again. I called Yext and spoke to the customer service, The woman stated that this was an automatic Renewal and they would pro rate the credit. I told her we told them last year when we requested a refund and stated to cancel the service back them, they declined the refund, but stated it was not going to be renewed. They woman stated there was no record of this and that it could only be prorated. So THIS COMPANY IS NOTHING BUT A SCAM SERVICE
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