On april 23rd I rented a car from sky harbor (phoenix). The customer service was horrible (rude, badgering to sign up for services, etc.). Rental car was dirty and parked in wrong slot. Car was returned early on april 26th. On may 10th I received a letter falsely alleging that there was a smoke smell in my car and telling me that budget was going to charge me $450 cleaning fee. I do not smoke, my brother does not smoke, and my sister in law does not smoke. This is nothing more that a false charge with no avenue to dispute.