1 Jan, 2018 → by ClaimboUser822173
False advertising. Terrible customer service

3

I purchased the Batman Arkham Asylum download for the pc. There download manager is terrible there was a lost connection about every 5 minutes and then it had to be restarted manually. It took 4 days to download the game. I wrote them a message asking for a refund and I told them that I haven't finished downloading it, I haven't activated it, and I haven't played it yet. It took them several days to respond and when they did they refused to offer a refund. They should explain in there advertisments that downloads don't download properly. If I had known this then I would have purchased the game from somewhere else. Terrible customer service.
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