False Advertising and Terrible Customer Care

/ 41 reviews

31 May, 2021 → by ClaimboUser591843

The company advertises exchanges but you first have to purchase the new size/color etc. Then they fail to send the shipping label for the return. Their customer care has no phone number with which to reach someone. "Contact Us" produces responses from AI equipment, the same over and over. They are scamming people this way. User's recommendation: Don't use Shoes.Com, no customer care.

Footwear and Clothing

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Shoes Com - Other Reviews

》 No refund after shoes returned

》 Didn’t receive full order, bad customer service

》 Didn’get 25 percent off as advertising showed

》 Returned with my own label

》 Cant get help

》 Ordered shoes June 10 site said they didn’t ship toady is june14

》 Problem not solved

》 You have charged my account for something I did not order

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