7 Oct, 2020 → by ClaimboUser105035
False advertisement, no accountability for delays of paid claims
1
Submitted a claim with documentation supplied by my eye doctor twice, each time was told by a representative all you need is to have a doctor send in an operative report- (negative results again), after a period of eight days was informed the auditors need to verify no pre-conditions prior to surgery. ??? Could you have done this initially. So again another possible 7-8 days and still no results. Just disappointing. Avoid User's recommendation: I do not recommend Aflac. No delay in them drafting my payments every two weeks though.