Failure to respond with refund and weeks of being told their server is down

/ 88 reviews

6 Jul, 2021 → by ClaimboUser819583

I have repeatedly reached out through their chat and 800 numbers regarding a refund due to parts back order and been told every time the server is down User's recommendation: avoid at all costs due to trust and no escalation path.

Equipment

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Sears Parts Direct - Other Reviews

》 Sears Parts Service Agents absolutely need training.

》 Waiting on my refund, is been almost two months, we’re is my refund????

》 Money grubbers

》 Scam call center

》 No record of transaction after taking funds from my account

》 Non-performance. Can’t deliver ordered parts

》 The shaft…

》 Recieved broken part

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