11 Feb, 2020 → by ClaimboUser906324
Failure to respond / advise on why domain website keeps going down
1
I have been received emails from godaddy advising that my website is doen several times a day. having raised a chat with the helpdesk, they were not helpful. Having raised my query to [protected]@godaddy.com, they have also not responded. IF it is not a geniuine email than godaddy should advise as it could potentially be fraudulant. Due to the lack of response I can only presume that my website has been going down frequently for whcih they are avoinding making a response to prevent any claims against them for failing to provide a service. This not only would go against the services I have paid for which they should be providing but also in customer service - why should I continue to utilise theoir services if this is the level of service I am to continue to receive?