2 Dec, 2020 → by ClaimboUser602206
Failure to refund Escrow within 30 days
Payoff in full for my loan was received by Cenlar on 11/2/2019. I was told by a company agent (Tanisha G. Ewing, NJ) that she accessed a breakdown of my escrow totaling $4,537.81 confirming the escrow amount disclosed on the website was the correct. The agent also specified that the escrow refund would be received no later than December 2, 2019. The refund check has not been received. User's recommendation: Never use this servicer.