I emailed a complaint of possible animal cruelty to the ASPCA in NYC as per the information provided on their website as stated below, I did get one response that they take it seriously, and would send an 'investigator' to check. I still observed what appeared to be still possible animal cruelty and made another complaint, again via email and never received a reply, a few months later, I made one more and they replied back with a statement stating that to report a complaint I would have to call to file a complaint. To say the least its apparent that they( ASPCA) have become extremely lazy in not accepting my online complaint, even though there website says that I could make the complaint, they totally disregarded it, instead of following up and just emailing it to the right person to investigate. Where do I Report Animal Cruelty? In NYC: Cruelty situations involving animals in New York City should be reported to the ASPCA’s Humane Law Enforcement department at [protected], ext. 4450, or [protected]@aspca.org.