1 Jan, 2018 → by ClaimboUser723006
failure to honor agreement

2

Lease Account Number: 6662677 VIN 2C3CDZBG5H703070 2015 DODGE CHALLENGER SXT PLUS I was nearing the end of the lease I spoke with the representative and indicated that I was considering exercising the option of buying the vehicle. The arrangement was to send $200+ to cover any fees and $1, 700 to cover the last payment and two other payments that were past due, due to unexpected occurrence with my health. I went ahead and sent the initial amount of $200+ which was accepted and cashed . In the meantime I received a letter from Chrysler Capital that same time-frame that I was pre-approved for financing. I went to the dealer to purchase the vehicle and the amount was $24, 000 which included the vehicle, the past due balance and monies to cover new tires and other needed maintenance on the vehicle. To my surprise the dealer informed me that the vehicle was written off, which caused a total embarrassment to me. I felt betrayed that that I was lied to by Chrysler Capital and that they had not intention of honoring their agreement. At no time did I receive any notices regarding past due amount of 180 days, write offs and repossession. The sticker on this vehicle was $33, 675, I paid $21, 000 in lease payments leaving a balance of $12, 675. The vehicle was appraised for $12, 321. Chrysler Capital is demanding not asking or negotiating for $23, 000. The past due was never applied to oldest past due amount and was allowed to linger creating a vacuum that the past due amount was over 180 days. Last week the vehicle was repossessed. This is the third vehicle that I've gone through Chrysler Capital with. This experience by far was the worst, which in all intents and purposes never to do business, recommend, or lease/own another dodge /Chrysler/Fiat product. You should never bite the hands that feed you. At this point I am demanding that this matter be cleaned and cleared up with the 3 Credit Bureaus, an adjustment be made on the accounting of the vehicle. An opportunity to the possibility of purchasing the vehicle at its appraised amount and financing options for it. I have documents however to forward to you upon request. Thank you.
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