15 Mar, 2021 → by ClaimboUser601606
Failure to deliver
*SOLVED

1

We purchased our furniture in mid Sept. 2020. At the time of purchase we were told we would receive our furniture at the latest in 4 weeks. It's now been 6 months. I called to complain about a week ago and all of a sudden they say my order will be delivered by Saturday 3/13/21, with a delivery window of 8am - 6pm (all day). At about 4pm on Saturday, the driver calls and says he is 15 min. away. He calls back 5 minutes later and says his truck is broke down. They tell me I'll be the first delivery on the following Monday between 9am - 12. At 2:30pm, on Monday, I still hadn't heard anything. I call back again and they tell me I'm now delivery #8 and they're only on #2 at the moment. This is the worst furniture company I've ever done business with. User's recommendation: I would not recommend doing business with Mega Furniture.
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