1 Jan, 2018 → by ClaimboUser167533
Failure to deliver paid goods

3

On Feb. 9, 2011 I purchased 10, 000 door hangers to be distributed in my area. I received them 3 weeks later. They sat on my desk for 2 weeks waiting to be delivered. Their rep Emily told me they were having issues securing a delivery team. A week later she later explained they were going to send me their own in-house team, since they were in the area. A week later 3 delivery people showed up to deliver them then asked where the rest of the door hangers were. All Delivered only shipped 3000 to me, which I did not realize. They told me they would check with HQ and find out where the rest were, in the mean time they would start the delivery . They did not get back with me, so I contacted Emily the folling business day. She told me they had in fact been sent to the hotel they had been staying at and were delivered in our area. A week later I asked for the GPS reports to confirm the drop. The initial reports I received were for a delivery in another state. The second set of reports were for another state. The third set of reports were in my area, but a fraction of hangers were dropped and 1.5 hours were spent delivering them. I repeatedly asked for a full report. Emily would respond to every 3rd request. Her response was always ‘ should have them tomorrow’ or ‘the director was working on it’. Her last communication to me was 4/22/11 that she was waiting for the list from her co-worker. I have sent multiple emails to her after that have not received a response as of 6/1/11. We are a franchise company and this was a huge oppertunity for them...money wasted using this company.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of All Delivered / The OAS you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.