16 Nov, 2020 → by ClaimboUser735201
Failure to deliver item for six weeks
2
I placed an order with this company six weeks ago. I have still not received an item from the order. I have called and emailed for over a month, many many times with no attempt on their side to contact me in all that time. They have completely ignored all my questions for six weeks. The telephone operators first claimed the screen had been delivered, now they tell me it has been lost by the courier. The warehouse team whom I emailed said they would respond with 24 hours and have not replied to anything for ten days. At no time has any attempt been made to contact me or explain what is going on.