1 Jan, 2018 → by ClaimboUser438100
failure to credit acct with proof of deposit in good standing
*SOLVED

3

I have proof on printouts that I had a positive balance on end of closing day, plus 2 large deposits the following day. The bank charged me 2 overdraft fees $70, for taking a check cashed on the 15th, 2nd day, and putting it back to the previous day, and disregarding my cash deposit, saying I was overdrawn!This morning, I went online to find that they would not allow me to see my acct info for Oct 14 and 15! I called the main office-they said noone could. I immediately called the local branch and they had it! Just didn't want me to see my acct-caught a lie-they "marked the acct" knowing we complained the day earlier. Went back and forth on phone calls, branch to main office bounced around. Branch said they would handle any issue to come in the day before, so I did. They didn't want to talk about it, told me to leave! I was nice, as I want my refund and hanle this thing. Said they would call police to have me taken out! They did call! The officers were helpful to us, the bank made a fool out of themselves! We closed out acct after 8 years thee. Never gave them any problems in past. They were awful beyond belief. We are persuing further action
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