20 Jun, 2020 → by ClaimboUser463834
Failure to complete project
1
Opticaltel is 1.5 years behind in providing service to our community; a clear breach of contract. They dug holes in the ground and put some cable down, but didn't complete the connection. Meanwhile, we're all paying Spectrum 3 times what we used to, because we lost the sweet bulk deal we had with them. Our board fears being sued if they pull out of the contract. I don't look forward to getting their service if they ever do complete the job, based on everything I've read. I've heard them referred to as Opticahell, which is really far too kind.