I did exactly as requested from Stepanie at ABC financial and now she throws the monkey back to the local health club by saying effective Feb 2011 they were no longer servicing this company and there was nothing she could do! She should have said this several weeks ago when I started the request. Now that I have all the hard documentation she wants, she says this. RE: Cancel Contract [protected]‏ 7/08/11 Reply ▼ Stephanie (ABC Financial) Cook To Rich Gardner From: Stephanie Cook (Stephanie.[protected]@abcfinancial.com) Sent: Fri 7/08/11 12:41 PM To: Rich Gardner ([protected]@hotmail.com) Hello Rich, I do apologize for the delay. I have been out of the office. We have reviewed your account and email and acknowledge that your email would have served as sufficient means for cancellation but was not processed. Unfortunately we are no longer the billing company for Lifestyle Family Fitness in Cary, NC.. This change took place as of 02/01/11. Because we are no longer servicing this health club we cannot issue a refund on their behalf. In order for this issue to be resolved you will need to contact Lifestyle Family Fitness at [protected]. We are hopeful that this statement will assist you in having your cancellation and refund processed. I do apologize that we are unable to satisfy your request. Should you need further documentation from ABC Financial please let me know. Stephanie Cook Data Research Analyst ABC Financial Services, Inc. [protected] ext 1124 Fax: [protected] Stephanie.[protected]@abcfinancial.com cid:image001.[protected]@01CBFAC3.[protected] From: Rich Gardner [mailto:[protected]@hotmail.com] Sent: Monday, July 04, 2011 7:51 AM To: Stephanie Cook Subject: RE: Cancel Contract [protected] Hi Stephanie, What is the status of this? Rich From: [protected]@hotmail.com To: stephanie.[protected]@abcfinancial.com Subject: FW: Cancel Contract [protected] Date: Mon, 27 Jun 2011 23:30:58 -0400 Here it is. Thank you, Rich M. Gardner From: [protected]@hotmail.com To: [protected]@abcfinancial.com Subject: Cancel Contract [protected] Date: Wed, 30 Jan 2008 15:12:22 -0500 Dear Member Services, Please cancel my contract, number [protected]. It expired many months ago and I am also currently not living in the USA at this time. Please confirm when this happens. Sincerely, Rich Gardner Climb to the top of the charts! Play the word scramble challenge with star power. Play now! New | Reply Reply all Forward | Delete Junk Sweep ▼ Mark as ▼ Move to ▼ | Print [Refresh] Ad feedback | Close © 2011 Microsoft Terms Privacy About our ads Advertise Developers Help Center Feedback English