1 Jan, 2018 → by ClaimboUser467224
failure of product & unsatisfactory of customer service
1
i bought a Tissot watch costs 370 US D with a 2 years warranty, it worked for 2 years and 2 months only, i thought its the battery, i changed it at the agent shop where i bought it, 5 minutes later it stopped again, i realized that its not a battery problem, i asked them to do the service, they replied to me that it will cost 160 US D (44 % of its original price). i refused and sent a complaint to the manufacturer and with cold blood they answered me that this is normal and they cant force the agent on the service prices, and that shortly i will be contacted by the service manager in the country i live in. so far nothing happened after 1 year passed. finally i advise any body intended to buy a Tissot watch to go to another brand and check about the complaints on the Internet.