12 Aug, 2021 → by ClaimboUser222216
Failure of customer service. Counterfeit goods

2

Mercari. Lazy. Seller sold Counterfeit sunglasses, not as pictured, and shipped from a bogus address and provided a bogus return address. Mercari. Lazy. Will not refund items until the SELLER OF THE COUNTERFEIT GOODS WITH THE FAKE ADDRESS tells them that theyve received the return. TWO WEEKS later I reported to PayPal and upon notification of this Mercari says they will not work on the issue because I told on them. Customer service Supervisor, Viv Lazy. Bad at their job User's recommendation: Use Poshmark or even Craigslist, they’ll protect you better as a buyer.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Mercari you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.