OptumRX failed to contact my doctor and get a response from him, and now sent me an email saying my prescription has been cancelled. I contacted my doctor and he replied and sent me a .pdf of the prescription but OptumRX refused to receive it and cancelled my prescription. I have been waiting for over 5 weeks without medication thanks to the inefficient regulation and performance by OptumRX representatives and supervisors. It is a horrible establishment User's recommendation: Find anyother place to get your medication.