Original review updated by user Jun 09, 2021 FloraQueen at booking advised they would deliver by due date - I order flowers for my girlfriends birthday 3 days in advance. The flowers missed her birthday and were 7 days past the actual delivery date. I had no communication or advance notice, no one answered the phone or emails and the only response i could get was from the Facebook messenger chat who could only advise that support would be in contact. The only attempt has been an offer to refund 7 euros out of 120+ euros. User's recommendation: Do not use.