25 Jan, 2021 → by ClaimboUser926398
Failed to cancel services, still charging my bank account
It is 1/25/2021. Over a week ago I spoke with a customer service rep and a product specialist to cancel my Patrol ID/Identity theft product and they assured me it was taken care of. I spoke with a customer service rep and a product specialist who grilled my for all sorts of info and why was I canceling? They assured me it would be taken care of. I got charged yesterday for the products again. They kept passing me around to different account specialists and then I was hung up on.