23 Mar, 2010 → by ClaimboUser436164
Extremely Slow Special Order
I ordered a oil cap for a 2000 Daewoo and arranged the next day air. Ordered it on Wednesday, called on Friday and employees tell me it wasn't ordered. I went in on Saturday and the store manager tells me it was sent (3-5 day delivery). My receipt says "next day air". There are no deliveries on Sunday but I went to NAPA and ordered it. Tuesday I picked up my part from NAPA and went to Pep and the Boys where the cashier says it still wasn't in. The manager hears my story (I'm holding the NAPA part and receipt), looks it up in the computer and says its in and has the boldness to ask if I still wanted it. F___k no!!! He told me to have a nice day!!!