17 Aug, 2011 → by ClaimboUser350705
Extremely Poor Service – Dirty Limo – No A/C

Mancuso Limo service was contracted by us for our wedding date. After the ceremony I entered the limo to find that it was either not cleaned or barely cleaned. The bar/counter-tops were dirty even garbage and chicken wing bone in a cooler. On top of the lack of cleanliness, the air conditioner was inadequate. The main vent blew out warm air the entire trip. The driver tried to turn it on and could not get it to work. Mancuso will give you the best price by beating someone else... but there are reasons and consequences for that. Follow up customer service was horrible, impossible to reach the owner, after a few weeks we did manage to. During the conversation David (owner) had no courtesy to stay inside/near the building and address this concern. Instead he walked around his lot on a portable phone which caused major static and made our conversation very difficult.
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