8 Aug, 2021 → by ClaimboUser402250
Extremely poor attitude and refusal to accept any responsibility for poor quality product.

1

"Gold gets oxidised when left in storage for a long time," the store manager claimed when the state of 'gold' jewellery bought from Prouds was shown to her. She refused to accept that gold does not oxidise and demanded that the cleaning of the same be paid for. A refund was not being asked for, just a reason for the tanishing and rectification of the same. Surely jewellers are required to know the chemical properties of their products before making ridiculous claims User's recommendation: Plenty of honest jewellers out there. Go to them.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Prouds The Jewellers you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.