It is impossible to contact Miami. . We were cheated on car. Reserved midsize. We got tiny Versa . Were told additional charge for add on driver. Other people at the desk were automatically added with no charge. At Miami airport Jitney did not stop at location given and kept psssing is up! We took a cab! Tire maintenance light kept coming on and we had to use vacation time in service station. We were lied to and scammed and your company owes us money. Worst rental company ever!