Uneducated staff with no sense of being professional. No sign in sheet upon arrival. Woman behind counter doing paperwork not welcoming you, telling you to take a seat, it will be 20 minutes. 20 minutes for what? I requested to sign in, she once again said 20 minutes and ignored me. I told the counter woman I thought she was rude and asked for her name. I was once again ignored. I approached my spouse who had received the same treatment upon arrival to say we were leaving. I saw a stylist washing a woman's hair, inquired on the name of the person behind the counter and was told she will give her own name only, she will not give the name of another employee. Wow...This TGF is in need of firing and rehiring. It used to be nice.