13 Mar, 2020 → by ClaimboUser294151
Extreme unsadisfaction
2
I purchased two packets of your ion colour remover and follow the instructions correctly repeating the process two times it completely fried my hair and made the colour darker it states that it removes up to three levels of colour and will not over process I called and explained my situation to customer service And all I was given was a 20% coupon I would really like to resolve this I am not satisfied at all thank you User's recommendation: do not purchase.