Hi, Account No. [protected] I've installed etisalat elife at my home. I haven't noticed earlier but later on i found that there are extra HD TV Box device and telephone set installments are being charged against the connection in the Bill. I've complained this matter to etisalat but instead of resolving this matter they started trying to prove that these devices are still installed and why you haven't reported before... I just want to reimburse that extra amount charged and disconnect the connection. Estisalat response time is good but resolving an issue is almost impossible. Charging too much but facilities are very ordinary.