On 6/12/19 my husband, son, grandaughter & myself checked into the Holiday Inn Express in Southfield-Detroit, MI. Our room was supposed to be a suite, but I don't think that it was ready for use. First, the toilet would not flush...maintainence did repair it quickly. The toilet seat did not fit the toilet & wobbled. A GFI electrical outlet in the bathroom was broken & did not work. We were going to use the microwave & the electrical outlet it was connected to did not work. We tried another & it didn't work either. Our son carried the microwave to another outlet in another room & it worked. We found out the next morning that the refrigerator didn't work either. It was plugged in but I am guessing that the electric outlet didn't work for it. The pool was under renovation so that couldn't be used. With all these problems, the room should never have been used. We were charged $164.99 + 9.90 State Tax + 5.77 Occupancy Tax for a total of $180.66 for one night. That was quite expensive for what we received...rather disappointing. I think you should consider a refund or partial refund to us. I have tried to scan & attach a copy of our bill with no success. The name was Mrs Rebecca Uehlein 112 Coronado Ct Elyria, OH 44035 Membership No. PC [protected] Room No. 305 Arrival 6/12/19 Departure 6/13/19 Conf. No. [protected] Rate Code IGCOR