My deaf brother brought his ill cat into this place - a horrible place - who took his cat in overnight to run some tests. His cat was not acting normally, not eating, lethargic, etc. The ran some tests and contact me (since I am his power of attorney and his ears) and the asked to run even more tests. I asked them why and they said the cat had either leukemia or some other kind of cancer. Both would result in euthanasia. I told them no. All they did was take some blood to run these tests. No transfusions. No other treatment. The cat was there for only a few hours and they charged my brother's DEBIT card for over $2,500 --- which made his account go into the negative! I tried talking to them but the woman (corporate legal rep) literally said "I'm hanging up now" when I because outraged at her inability to explain their crazy fees! They have no ethics whatsoever and need to be shut down.