17 Jun, 2019 → by ClaimboUser487354
expiring credit
1
Key info = Booking# 1829179 Booked a trip in Sept 2018 - suffered a serious heart attack Oct 19 18 - Cancelled trip Oct 22 18. Trip cost-$4210 - immediate loss of nearly $300 admin cost Summary of issue - Remaining funds were allocated as such- $1957 cash back $1957 voucher that is to expire in Sept 2019. I am only six months into recovery, medications have changed multiple times and, although stable, I am advised not to leave the country as any medical insurance would not cover me in the event something happened so I am now faced with losing nearly $2000 because of the stipulations in the Platinum worry free security insurance plan. I am in no position to lose that amount of money and would appreciate getting my money back. Book this trip and many others with Sunwing over the years, it is the only service I've ever used and I would like to be respected as a long time client that has experienced extenuating, life altering circumstances. Thank you for your time. Contact info- Larry McKeown [protected]@yorkville.com