29 Aug, 2022 → by Arleen
I had a flight booked in 2020 which was cancelled because of Covid 19. I have credits thru Expedia for JetBlue and United. To book a flight using the credits you have to call Expedia. You speak with a representative from another country, who put you on hold for over an hour hoping that you will hang up. Once I was ready to book the flight I was told that the flight was three times more than what was listed on the website…..and they could not give me a credible explanation as to why??? It would’ve cost me more to book their flight using my credit then it would booking directly with the airline itself. I had gone back-and-forth with Expedia and JetBlue finally after hours and days on hold I got my credits transferred to JetBlue directly. However they will not do this with my United credits. I wonder how many people this has happened to who give up or just let their credits expire without trying to use them . I feel that it is illegal for Expedia to take our money and Not give it back.I wonder How many more people has happened to?