24 Jun, 2019 → by ClaimboUser990915
expedia and hyatt place riverhead

1

I really am upset🛋I emailed expedia for a room in riverhead for sat June 15. First saw room Hyatt $490-00. So I booked Hilton in riverhead. But I love the Hyatt in riverhead. I looked again on Expedia price went down to $360.00. I cancelled Hilton and rebooked Hyatt for $360.00. But when I got to Hyatt and checked rate it was $490.00. I was upset.talled to front desk. All new people there as it was ovious. They said booked thru third party, nothing they can do. Called Expedia they are in Asia, hourson phone, nothing they could do. Then spent time calling Hyatt credit card, nothing they could do. Then called hotelbagain at riverhead Long Island, spike to supervisor Steve Assistant. Who spoke to Steve.nothing they could do. I stay. With boyfriend at Hyatt in nyc 800 dollars a night and I also stay at Hyatt's a lot. I cannot believe I am as treated this way. Date 15 of June Hyatt place in riverhead long islabd New York. My name cathy pagano [protected]. Address 5715 69 lane Maspeth ny 1137 . Please look into this. I rebooked to make sure I paid 360 for Hyatt not $490.00. I never would pay to hat much myself. I feel like you should not use Expedia since no customer service with them and Hyatt did.not help at all😥8
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